product knowledge deficit
agents lack reliable understanding of product limits, features, and boundaries
the agent cannot be relied upon to recall or verify product-specific information. it will describe features that do not exist, deny features that do, and invent specifications with equal confidence. rate limits, pricing tiers, configuration defaults, and behavioral constraints are all subject to fabrication. the model does not distinguish between what it has observed and what it infers, and it expresses both with the same level of certainty.
observed manifestations
invented api rate limits that do not match published documentation
fabricated pricing tiers and feature gating on products with flat pricing
incorrectly reported configuration defaults, leading to misconfigured deployments
denied existence of documented features and insisted on counterfactual alternatives
impact classification
severity
systemic
detection difficulty
high
resolution status
unresolved